It is important for us to produce unique, creative, sustainable services and solutions pertain to our customers and to maintain and develop our position and reputation in global market within the national and international laws and to adhere to the principles of business ethics.
We adopt the principles that our services and solutions are sustainable as well as our behaviour.
We have adopted and engaged in the “Integrated Management Systems” standards so as to maintain the services offered by our Company in accordance with the requirements for International Quality Systems.
Within this context, Our Company has the Certificates indicated below ;
- ISO 9001 Quality Management System Certificate,
- ISO 10002 Customer Satisfaction Management System Certificate,
- OHSAS 18001 Occupational Health & Safety Management System Certificate,
- ISO 14001 Environment Management System Certificate
- ISO 27001 Information Security Management System Certificate
- ISO 22301 Societal Security & Business Continuity System Certificate
- ISO 20000-1 IT Service Management System Certificate and
- ISO 37001 Anti-Corruption Management System Certificate
These Systems are periodically audited by Specialised Internal Auditors trained within the structure and independent external supervision agencies.
ISO 9001 Quality Management System:
Our Company has obtained first of all ISO 9001 Certificate in order to offer services satisfying customer requirements and expectations.
Our Company has acquired the discipline and continous improving mechanism through ISO 9001 management system. There is a risk analysis based quality aproach in our Company that each risk is considered as an improvement opportunity with the proactive point of view.
ISO 10002 Customer Satisfaction Management System:
Our Company has established a "Customer Satisfaction Management System" in accordance with the ISO 10002 international customer satisfaction standard within the scope of Customs consultancy services.
Our services are reviewed and made continuous improvements by taking into account the customers’ notices and expectations.
OHSAS 18001 Occupational Health & Safety Management System:
There are available A and C- Class Occupational Safety Specialists within the Directorate of Management Systems for follow-up and coordination of works related to Occupational Health and Safety within the scope of Occupational Health and Safety Law Numbered 6331 and OHSAS 18001 standard.
- Recruitment of OSGB Occupational Physician and ISG Expert.
- Periodic Inspections and Employment
- Basic ISG Trainings
- Emergency Action Plans
- Risk Analysis
- Evacuation Plans
- Emergency Evacuation and Fire Fighting Drills
are regularly carried out.
ISO 14001 Environment Management System:
Our programs has been established within the ISO 14001 Environmental Management System in the awareness of our environmental responsibility. Within this scope, we discharge our responsibility towards the nature by following all the system, including quality, through the software. We sort all our wastes ( paper, glass, electronics etc. ) and send them to the companies licensed by the Ministry of Environment and Urbanization and thus we contribute to the recycling and prefer energy-friendly products.
We shares the special occasions and days of sorrow of our employees by donating regularly and a considerable amount of saplings to the afforestation activities conducted by Tema Foundation for next generations who will protect the natural assets of our country.
ISO 22301 Societal Security & Business Continuity Management System: Business Continuity is one of the most important standards of our technological development.
Our company holds itself in readiness against all kinds of disaster scenario in order to provide uninterrupted and high quality services to all stakeholders within the scope of ISO 22301 Business Continuity Management System principles even in emergency and hard conditions except the flow of daily life .
ISO 20000-1 IT Service Management System:
The effectiveness of services and sub-structures being used in Information Technologies are provided within the scope of ISO 20000 Information Technologies Services Management standard.
This system focuses on the combination and implementation of coordinated service management processes, thus, measures are taken by determining the risks and substructures are improved.
ISO 37001 Anti-Corruption Management System:
Anti-Bribery and Corruption Policy clearly demonstrates our Company's manner for the fighting against bribery and corruption; the ethical principles constituting the extract of our company's identity are indicated in detail in Guler Dinamik Business Ethics Guidelines.
Our ISO 37001 anti-corruption management system has been integrated with our available other management systems.
We will continue to enrich our business and our country via our current working principles which are based on the Integrated Management Systems standards.
We will continue to add value our business and country via our available working principles and under the Integrated Management Systems standards.